Mosajco

Promogames Usa

FAQ

To open a sweepstakes cafe or to better manage your own business is a constant challenge that PromoGames takes up in order to support its customers.

On this page we want to share key information, through a simple list of frequently asked questions, but we invite all who are interested in learning about the PromoGames world to contact us directly by email or telephone, in order to work on the details of the business!

What kind of hardware do I need?

Any computer equipped with Microsoft Windows supports PromoGames platform and games.

Where can I find guides and information on the PromoGames platform?

All the features of the platform are on an online guide always available and you can download the complete manual. If these resources are not enough, our telephone and e-mail support will be able to help you 24/24.

Can PromoGames assist me during the opening of the Sweepstakes Cafe?

Of course, please contact our technical support by phone or email and we will agree on the best approach to start your sweepstakes cafe quickly.

Can PromoGames support me in the event of litigation?

Our legal team is at your availability for any support request, we will analyze your request and assist your Lawyers in everything pertaining to the PromoGames platform and games.

In which states are the PromoGames games allowed?

All the states that allow the opening of Sweepstakes cafes also allow the Owners to use the PromoGames platform and games.

Use this form to contact us and/or receive more information. Fill in the obligatory fields (*) and specify your request. Our operator will respond in the shortest time possible.

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From Monday to Friday from 8.30 to 18.30.
Single line slot
Magical Christmas
Magical Christmas

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Multispin slot
The Snowman Slot
The Snowman

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There will be no installing software: all you need is a PC and an Internet connection; or have Internet Kiosks or dedicated terminals to recharge their smart card automatically

No specific skills are needed; for the startup phase we provide advice and assistance free of charge